Legal

Privacy Policy

Elintic Solutions LLP ("Elintic", "we", "us") provides a cloud-based no-code and AI-enabled application platform (the "Service"). This Privacy Policy explains how we collect, use, process, and protect personal data when you use our website, applications, and services.

Effective Date: 01/01/2026

1. Scope

This policy applies to website visitors, users of the platform, business contacts, and individuals whose data is processed through our Service.

2. Information We Collect

A. Information You Provide

Name, email, company, job role
Account registration details
Billing information
Support communications

B. Automatically Collected Data

Device and browser information
IP address
Log and usage data
Performance telemetry
Cookies and similar technologies

C. Customer Data

We process data uploaded by customers into applications they build on the platform ("Customer Data") as a data processor.

3. How We Use Information

We use information to:

Provide and operate the Service
Maintain security and prevent fraud
Provide customer support
Manage billing and accounts
Improve platform performance using anonymized and aggregated data
Comply with legal obligations

4. AI and Platform Improvement

We may use anonymized and aggregated service usage data to improve system performance and AI features. We do not sell personal data. We do not use identifiable Customer Data to train third-party AI models.

5. Cookies and Tracking

We use cookies and similar technologies for essential functionality, security, analytics, and performance optimization. Users can manage cookie preferences through our cookie banner.

6. Data Sharing

We may share data with:

Cloud hosting providers
Analytics providers
Payment processors
Customer support tools

These providers are listed on our Subprocessors page. We do not sell personal data for advertising purposes.

7. International Data Transfers

Data may be processed outside your country. For EU users, we rely on Standard Contractual Clauses or other appropriate safeguards. Processing involving India is handled in accordance with applicable Indian laws. Processing involving US residents follows applicable state privacy laws.

8. Data Retention

We retain personal data only as long as necessary. Account data is retained for the duration of the relationship. Logs and telemetry are retained for limited periods. Customer Data retention is governed by customer agreements and instructions.

9. Security

We implement industry-standard security measures including encryption in transit, access controls, monitoring, and incident response procedures.

10. Your Rights

EU residents have rights to access, correct, delete, restrict, object, and request portability of personal data. California residents may request access or deletion of personal data and opt out of sharing. Individuals in India may request correction or grievance redressal in accordance with applicable law. Requests may be sent to support@elintic.com.

11. Children's Data

The Service is not intended for children under 16.

12. Changes to This Policy

We may update this policy. Updated versions will be posted with a revised effective date.

13. Contact

Privacy inquiries: support@elintic.com

14. Data Processor Role

When customers use the Service to build applications, Elintic acts as a data processor and processes personal data only under customer instructions as governed by our Data Processing Agreement. Customers are responsible for ensuring lawful processing of personal data within their applications.