Privacy Policy
Elintic Solutions LLP ("Elintic", "we", "us") provides a cloud-based no-code and AI-enabled application platform (the "Service"). This Privacy Policy explains how we collect, use, process, and protect personal data when you use our website, applications, and services.
Effective Date: 01/01/2026
1. Scope
This policy applies to website visitors, users of the platform, business contacts, and individuals whose data is processed through our Service.
2. Information We Collect
A. Information You Provide
- Name, email, company, job role
- Account registration details
- Billing information
- Support communications
- Device and browser information
- IP address
- Log and usage data
- Performance telemetry
- Cookies and similar technologies
- We process data uploaded by customers into applications they build on the platform ("Customer Data") as a data processor.
3. How We Use Information
We use information to:
- Provide and operate the Service
- Maintain security and prevent fraud
- Provide customer support
- Manage billing and accounts
- Improve platform performance using anonymized and aggregated data
- Comply with legal obligations
4. AI and Platform Improvement
We may use anonymized and aggregated service usage data to improve system performance and AI features. We do not sell personal data. We do not use identifiable Customer Data to train third-party AI models.
5. Cookies and Tracking
We use cookies and similar technologies for essential functionality, security, analytics, and performance optimization. Users can manage cookie preferences through our cookie banner.
6. Data Sharing
We may share data with:
- Cloud hosting providers
- Analytics providers
- Payment processors
- Customer support tools
7. International Data Transfers
Data may be processed outside your country. For EU users, we rely on Standard Contractual Clauses or other appropriate safeguards. Processing involving India is handled in accordance with applicable Indian laws. Processing involving US residents follows applicable state privacy laws.
8. Data Retention
We retain personal data only as long as necessary. Account data is retained for the duration of the relationship. Logs and telemetry are retained for limited periods. Customer Data retention is governed by customer agreements and instructions.
9. Security
We implement industry-standard security measures including encryption in transit, access controls, monitoring, and incident response procedures.
10. Your Rights
EU residents have rights to access, correct, delete, restrict, object, and request portability of personal data. California residents may request access or deletion of personal data and opt out of sharing. Individuals in India may request correction or grievance redressal in accordance with applicable law. Requests may be sent to support@elintic.com.
11. Children's Data
The Service is not intended for children under 16.
12. Changes to This Policy
We may update this policy. Updated versions will be posted with a revised effective date.
13. Contact
Privacy inquiries: support@elintic.com
14. Data Processor Role
When customers use the Service to build applications, Elintic acts as a data processor and processes personal data only under customer instructions as governed by our Data Processing Agreement. Customers are responsible for ensuring lawful processing of personal data within their applications.
